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ATTENTION CUSTOMERS, PLEASE READ BEFORE ORDERING.:Please view our turn around time.

Please allow an additional 3-4 days in shipping times. Do not include sundays when figuring your shipping days. All orders are mailed priority mail. Our bows may take a little longer due to the custom nature, but are well worth the wait for the quality you'll receive. 


Please add us to your email contact list to ensure that you'll receive our emails and will not go into your junk folder. 

 
If you have any questions, please feel free to contact us




Questions

 
 

Unique Designs

Douglas, Ga 31535

912-384-6889

Bow Measurements TOP


Large novelty bow measures approximately: 5" width x 3"
Mini novelty bow measures approximately: 3" width x 2"

Payments Accepted: TOP

Turn Around Time TOP

PLEASE READ OUR CURRENT TURN AROUND TIME FOR SHIPPING ORDERS. THE CURRENT SHIPPING TIME WILL ALWAYS BE LISTED ON OUR HOME PAGE AT THE TOP IN RED. PLEASE MAKE SURE YOU READ THIS BEFORE ORDERING. BY PLACING AN ORDER WITH US, YOU ARE ACCEPTING KNOWLEDGE OF THE UNDERSTANDING OF OUR SHIP TIME POLICIES. ONCE YOUR ORDER HAS BEEN SUBMITTED YOU CAN NOT CANCEL YOUR ORDER ORDER OR RECEIVE A REFUND FOR AN ORDER YOU PLACED.

DO YOU SHIP TO COUNTRIES OUTSIDE OF THE US? TOP

Yes, we do ship to other countries outside of the US. Please email us prior to ordering to find out how to proceed during checkout. We currently do not have other countries listed during checkout, but you will still be able to order from us. You will have to pay the exact shipping for your package to be mailed. Your shipping will be more than the shopping cart list, since that shipping is figured on shipping in the US. The only form of payment we can accept for other countries is paypal. 

WHY IS MY CREDIT CARD CHARGED AT THE TIME I ORDER TOP

Our credit card system is set up to charge your credit card at the time you placed your order. This is why you see a charge on your card before you receive your order. Our company name that will show up on your credit card is Unique Designs.

WHEN WILL MY ORDER SHIP? TOP

OUR APPROXIMATE SHIP TIME WILL ALWAYS BE LISTED ON OUR HOME PAGE AT THE TIME YOU PLACED YOUR ORDER. PLEASE BE AWARE OF THIS TIME WHEN ORDERING.

Shipping - Order Confirmation TOP


Shorty after you place your order, you will receive an order confirmation. When ordering please be sure to check the spelling of your email address and use an email address that you check often. Most of the time the reason you didn't receive your order confirmation is that you left of a letter or mispelled your email address. Alot of customers usually leave of the "M" in .com in there address. Another reason for not receiving your delivery confirmation is that you have more than one email address and you've given us an email address that you don't use very often. Another reason has been you've used someone else's email address and they may delete our emails because they don't know who they are from or they may forget to tell you that we've emailed. We do all of our communication with you about your order via email, so be sure to check the email address you've given us often to see if we've tried to email you about your order. Most of the time we answer your email within a few hours.

Cancellations TOP

Please read our time line on our home page before ordering. Once your order has been placed, we do not allow for refunds, exchanges or cancellations. If you've decided you do not want a certain bow on your order, we will only allow you to substitute another bow in place if we haven't already made that bow or ordered supplies to make it. At the time that you place your order we may have ordered supplies to make your order. If you are ordering holiday bows please make sure to read our ship time on our home page to see if you'll receive the bow in time. Because once you've ordered a holiday bow we will not be able to cancel it off of your order or give a refund for a bow. If a shipping date is in question, you can email us BEFORE you place your order and we can tell you if you'd receive it in time. Holiday bows will always need to be ordered well in advance before the holiday. As a rule of thumb, you would have to order holiday bows at least 4 1/2 to 5 weeks before the holiday. 

Non-Rush Shipping TOP

Non Rushed Normal Shipping Charges:

$0-$49.99--$5.95
$50-$99.99--$6.95
$100-$249.99--$8.95
$250.00-$399.99--$12.95
$400-$549.99--$14.95
$550-$599.99--$16.95
$600-$999.99--$22.95
$1000-$1249.99--$30.95
$1250 & UP--$34.95
All Shipping is calculated on shipping to the United States. All other countries will have added shipping charges. International orders will not be mailed until the correct shipping charges are paid. Delay in paying the additional international shipping will delay your order being mailed to you. All US orders are shipped priority mail. 

SHIPPING INSURANCE TOP

We are Not Responsible for packages once they have been shipped. The insurance will cover any damage or loss during shipping. Insurance is not included in the shipping charges. If you would like to insure you package against any damage or loss during shipping please add this to your order during the checkout process. I would highly advise customers to purchase insurance on their order. If you did not purchased insurance and your order gets damaged or lost during mailing, USPS will not be responsible for replacing your order. Unique Designs is not held responsible for your hairbows once they are mailed at USPS and we are not responsible for giving refunds for packages that are damaged or lost once they have been mailed.

Return Policy TOP

We take pride in making high quality bowtique bows. We inspect every bow before shipping. Due to ALL items being custom made to your specifications, we do not allow for refunds,exchanges or cancellations after you've placed your order. However, if we make a mistake in making your item email us for an exchange for the correct item. We will not accept exchanges on incorrectly made items that have been worn or not in the same condition it was mailed to you. We will only accept incorrectly made item claims within 7 days upon you receiving your shipment. You will be asked to send the incorrectly made product back to us before we can exchange it.